Results-driven professional with 6+ years of experience in workflow engineering, operational enhancement and product development. Skilled in Python, R, SQL, Tableau, Splunk, Azure DevOps, and Machine Learning techniques like Retrieval-Augmented Generation (RAG).
Proven success in designing AI chatbots, building analytics pipelines, and leading data visualization projects
Lead author of a research paper on AI systems using RAG, developing an intelligent chatbot (SyllabusHub) to enhance access and retrieval of course information in higher education.